If, within 7 business days of having received your product, you find that it does not suit your needs, you may return it for a refund. RCFoamCutter.com will refund the purchase price of the product in the same payment form, excluding shipping/handling costs, Since Shipping is included in the price of our products, the refund will be the amount paid minus double the shipping charges from the customer back to RCFoamCutter.com office in Sunnyvale, CA.
Customer to provide an official receipt of the shipping charges back to RCFoamcutters.com
once the product is received. All returns are subjected to a 15% restocking fee.

Customer will be charged for any damage to any of the parts including bent screws, scratched paint.
All parts must be shipped back in its original packing.


Fair
We play fair but we find out that people buy our machine,
copy the parts and then return the machine as if it not to their liking - please play fair as well - we spent years designing and perfecting our machines.

When returning a product, you must first Contact RCFoamCutter.com via e-mail:info@RCFoamCutter.com for a Return Merchandise Authorization number. No packages will be accepted without the RMA number clearly marked on the outside of the package. In your package, please include a TYPED return address and a brief explanation of the problem. In any warranty claim, dated proof of purchase (original RCFoamCutter.com invoice or copy) must accompany the product. Return shipping must be shipped prepaid in a container suitable to protect the product from transit damage, and should be insured for the product price. Padded mailers will NOT provide adequate protection for any RCFoamCutter.com products, and cardbox containers must be large enough to provide room for the product, and protective padding for the product.
After receiving an RMA# from RCFoamCutter.com, properly packing the device for shipping, and marking the shipping box with the RMA#, ship the item to:
RCFoamCutter.com
1248 Birchwood Drive
Sunnyvale, CA 94089